Hotel Help Centre

[...] important reviews are in gaining new guests and building a solid reputation for your property. Bad reviews can spell disaster […] [...]

[...] or Allocation. Over-bookings can be a common problem and can lead to complaints and bad reviews. Follow our guide on Freesale and Allocation to ensure you don’t overbook your rooms. [...]

[...] If you’re using an OTA to sell hotel rooms then you’ll often have to choose between selling rooms on Freesale or Allocation. Over-bookings [...]

[...] The Rack Rate is the full price of a hotel room before a discount is applied. Most, if not all OTA’s will ask [...]

[...] to start? Sign up for our free Hotel Marketing Guide series which introduces 5 important Online Marketing Strategies. You’ll learn the basics of Search Engine Optimisation (SEO), Paid Advertising ( [...]

There are numerous ways to classify your property and it’s easy to get overwhelmed with which, if any, classification to go for. Classifications giv [...]

Want to expand your business online and don’t quite know where to start? Sign up for our free Hotel Marketing Guide series which introduces 5 import [...]

There’s so much jargon around these days that we thought we’d collate the most used terms and give a brief explanation as to what they all mean. U [...]

When marketing, the use of imagery is the most powerful way of gaining and retaining the consumer’s attention and interest to the product or service [...]

There’s so much jargon around these days that we thought we’d collate the most used terms and give a brief explanation as to what they all mean. U [...]