Howard Litwak, CBC

[...] and Executive Development for Professionals Vol 50, July 2013 In this Issue… Your Competitive Advantage is Only as Good as Your People 15.5 Powerful Reasons to Make Goal Setting A Habit Risk [...]

[...] those with disloyal or disgruntled employees. Organizations with loyal customers have a competitive advantage.  How do you measure the loyalty of your employees? Do you see how the focus needs to be [...]

[...] and far between that when you deliver one, people remember.  Let’s call this competitive advantage, shall we? That advantage starts with the stories your customers tell about you and your [...]

[...] so few and far between that when you deliver one, people remember. Let’s call this competitive advantage, shall we? That advantage starts with the stories your customers tell about you and your [...]

[...] National Association of Corporate Directors. Gaylord National Resort, National Harbor, MD. Janice Giannini will be attending. October 23rd. GPSEG International Executives Subgroup. Janice Giannini [...]

[...] consistent decision making.   Woman in Business and The Tech Savvy Board of Directors Janice Giannini is being honored as an influential Woman in Business in the December issue of Delaware [...]

[...] !   Risk Management: Plan, Then Execute   Risk Management: Plan, Then Execute by Janice Giannini   An article I read recently in National Association of Corporate Directors NACD [...]

[...] ? How does it support the behaviors you want?   Get Ready to Grow Get Ready to Grow by Janice Giannini I recently read an article posted on the HBR blog site titled Get Your Budget Ready for the [...]

[...] are a must for any business.  Outstanding verbal skills are also, as they influence customer service, sales, team effectiveness, efficiency, and turnover.  If you say the wrong thing, or [...]

[...] know this is a top priority for improvement.  Then by team or department: 1) Define  what customer service or satisfaction means to the organization. 2) Decide what needs to be done to implement the [...]

[...] focused. The Implications are wide ranging including stress, lack of productivity, customer service and retention issues, poor attitudes, and turnover to name a few.  And these all impact both [...]

[...] your life.  Applying these principles will certainly give you an edge if you are in customer service, sales, management, or leadership. If you have never read this book, you should do so [...]

[...] , right?  But without a clearly defined vision, there is no reason for change and continuous improvement and thus no reason to challenge the system.  Challenging the system is exactly what [...]

[...] environment requires that an organization focus on these four critical success factors: Continuous improvement. If you are constantly improving, you’re going to stay ahead of the competition [...]

[...] of and applying effort and having to stretch. 13) Goals lead to sustained success and continuous improvement when achieved on a consistent basis. 14) Goals provide a method to identify needed [...]

[...] the implications for success in this economy. Speed, flexibility, innovation, and continuous improvement are at least given verbal recognition. Some deal with these matters well, some don’ [...]

[...] method to improving results for  individuals, teams, and organizations. It involves goal achievement, adding necessary skills and knowledge, and thinking better in order to change behaviors in [...]

[...] of changing these things for  individuals, teams, and organizations. It involves goal achievement, alignment, and thinking better in order to change behaviors in a way which is long [...]

[...] method of improving results for  individuals, teams, and organizations. It involves goal achievement, adding necessary skills and knowledge, and thinking better in order to change behaviors in [...]

[...] would that person have which you do not have?”   Would they be better at goal achievement?  Would they always finish what they started?  Would they not be easily [...]

[...] Vol 42, August 2012 In this Issue… Meet Howard Litwak, Regional Director The Key to Success: Global Leadership. Really! Get Ready to Set [...] [...]

[...] goals. For additional background, please click to his bio below   The Key to Success: Global Leadership. Really!   The Key to Success: Global Leadership. Really! By Janice Giannini, Regional [...]

[...] a registration form HERE or contacting the Adirondack Chamber. Questions may be directed to Howard Litwak at 518-664-5033. [...]

[...] and Executive Development for Professionals Vol 42, August 2012 In this Issue… Meet Howard Litwak, Regional Director The Key to Success: Global Leadership. Really! Get Ready to Set Your New [...]

[...] to Make Goal Setting A Habit   15.5 Powerful Reasons to Make Goal Setting A Habit by Howard Litwak   Everybody knows that the concept of goals exists, right? The reality though is that [...]

[...] Service-From a Car Dealer? 10 Powerful Lessons on Customer Service-From a Car Dealer? by Howard Litwak “The purpose of all business is to attract and maintain customers.” Peter Drucker & [...]

[...] to what you already are doing which would be beneficial. I would suggest talking with your leadership team about how this might benefit you.  If it’s a “GO”,  make a [...]

[...] urgent. Other companies say they did “this stuff” years ago. We took the leadership team off site. Created a great mission statement, and posted it all over the organization [...]

[...] wants to be successful. To do this in today’s competitive environment requires that an organization focus on these four critical success factors: Continuous improvement. If you are constantly [...]

[...] to be successful. To do this in today’s competitive environment requires that an organization focus on these four critical success factors: Continuous improvement. If you are constantly [...]