Kool Derby Academy

2017-10-10

  Becoming the go-to employee for a department and/or company is tough. There are many benefits for workers who are considered the best by their managers...

2017-10-04

I was recently asked to call a potential client at his office. When the day came for me to reach out to this person, I made the phone call. His secretary...

2017-09-26

  As a project manager, I’m fortunate to work with diverse teams. This means that the team members have differences, such as ethnicity, gender, age, sexual...

2017-09-20

  On a recent flight from Houston Bush to San Antonio, I was fortunate to receive an upgrade to First Class. I know it probably sounds cool that I was...

2017-09-13

When working as an IT Staff Analyst for a major insurance and investment company one of my duties included collecting budget data from several managers...

2017-09-05

  I’m often surprised to see that very few people care about providing top-notch customer service. It seems like all the energy is put into making the...

2017-08-30

As I sit and write this blog from the comfort of my home here in San Antonio, Texas, I know that we are fortunate. Hurricane Harvey brought plenty of...

2017-08-22

There are far too many people who are afraid they will fall short. In some cases, we avoid posting for a job because it will place us in the line of fire...

2017-08-16

While waiting at the American Express Centurion Lounge in San Francisco (SFO), I observed an interesting situation that I would like to share with you...

2017-08-08

John (Project Manager): Hi, Mindy! How’s work coming along? Mindy (Customer): Hey, John! The work is busy as usual. It’s good to see that your team will...