Pinned messages | Zendesk Support

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Channel Reputation Rank

#11
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Domain

support.zendesk.com

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Activity Status

Stale

last updated

According to the data and stats that were collected, 'Pinned messages | Zendesk Support' channel has an outstanding rank. Despite such a rank, the feed was last updated more than a year ago. In addition 'Pinned messages | Zendesk Support' includes a significant share of images in comparison to the text content. The channel mostly uses long articles along with sentence constructions of the intermediate readability level, which is a result that may indicate difficult texts on the channel, probably due to a big amount of industrial or scientific terms.

? Updates History Monthly Yearly
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? Content Ratio
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? Average Article Length

Long articles are widely used on 'Pinned messages | Zendesk Support' as elaborated and interesting content can help the channel to reach a high number of subscribers. In addition there are some medium length articles making up around one third of all textual items.

short

long

? Readability Level

Intermediate readability level is common for 'Pinned messages | Zendesk Support' articles as it addresses the matters that demand certain level of education to be understood. Sometimes the channel gets even more difficult by issuing pieces of advanced readability level (there are just a few of them). In addition the channel contains materials of a basic readability level, making up more than a quarter of its content.

advanced

basic

? Sentiment Analysis

Positive emotional expressions prevail throughout the texts: they may include favorable reviews, appreciation or praise in regard to the subjects addressed on the channel. However, the channel also contains some rather negative or critical records that make up just a small amount of all its content.

positive

negative

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