SightCall

[...] mark in the business world is video. It is back for another round, though, with a focus on customer service this time. For years call centers have been a way for companies to offshore customer service [...]

[...] . The introduction of Amazon Mayday has sparked a debate amongst those who offer and run customer service operations. On one side there is the traditional thought that offering personalized one-to- [...]

[...] can put a damper on productivity. Since no one actually enjoys getting on a phone call with customer service you try to find someone who can fix it and let’s be honest, IT has more important ways to [...]

[...] SightCall Video Support Agent comparison. The Service Cloud Keynote broke down the future of customer service, today. During the hour-long presentation, Salesforce spoke about what, in their opinion, [...]

[...] caught in email conversations can easily initiate a multi-party video conference or one to one video call and collaborate together in real time. Boost employee engagement Increase productivity Save [...]

[...] ” in the UK. Apparently, in the UK interns do rounds connected to senior medical staff via a video call. Often the intern is instructed where to position a camera on a tablet so a more senior Doctor [...]

[...] home or on the road, using different devices. The physical therapist can use an iPad during the video call since he needs to move around the room to show different exercise techniques. During the [...]

[...] attending Missouri State University in Springfield. Students will attend class in one of three video call equipped classrooms in Springfield with a live video coming from professors in Kansas City. In [...]

[...] New Interactive Features Take SightCall Customers beyond Amazon Mayday and Salesforce SOS for APPs SAN FRANCISCO, October 14, 2014 – SightCall, a company offering a [...]

[...] of Salesforce Service Cloud® and Live Agent® a one-touch video support experience similar to Amazon Mayday on any desktop or mobile device. The application also lets support agents initiate a video [...]

[...] human interaction and what benefits it can bring to online shopping and customer support. The Amazon Mayday button was introduced with the Kindle Fire HDX. When you tap the Mayday button you instantly [...]

[...] and even bigger when you consider my first thought upon seeing the Amazon Mayday commercial was “gimmick,” but I have reasons why I believe that statement. The introduction of [...]

[...] experience once a call has been started. Another innovative feature offered by SightCall Video Support Agent is the ability of the customer to use their smartphone or tablet to take a picture and [...]

[...] movement. We are happy to announce that the latest version of SightCall Video Support Agent™ has arrived with a whole new range of real-time features. Here are a few examples of [...]

[...] solution universally works in all Salesforce environments. “The new release of SightCall Video Support Agent™ for Salesforce takes our AppExchange solution to a whole new level. The new features [...]

[...] product rebranding will continue through September. SightCall has also just launched SightCall Video Support Agent™, a new App in the Salesforce AppExchange®. The new SightCall App for Salesforce® [...]

[...] Retirement homes are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly [...]

[...] Elderly Care Telemedicine, Use Case Elderly Care Retirement homes are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with [...]

[...] babies can grow up to be big and strong.  Each week, Mary and Angelo log onto a telemedicine video postnatal coaching session with their doctor so that they can discuss the baby’s [...]

[...] Elderly Care Telemedicine, Use Case Elderly Care Retirement homes are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with [...]

[...] are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations can include family members. Sessions [...]

[...] are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations can include family members. […] The [...]

[...] are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations can include family members. […] The [...]

[...] are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations can include family members. […] The [...]

[...] – Weemo, provider of a Global WebRTC platform that enables software vendors to embed real-time video into their applications, today announced that MediSprout uses Weemo to connect healthcare [...]

[...] , February 25, 2014 – Weemo, a company that enables software providers to easily embed real-time video into their applications, today announced a partnership with TrueVault, making it the first [...]

[...] 26, 2014 – Weemo, a company that enables software providers to easily embed real-time video into their applications, today announced that Centile Telecom Applications selected the [...]

[...] security standards from the most paranoid of IT security specialists. I’m talking about real-time video communication made for the business world that works seamlessly within your IT environment, [...]