Linette Montae

[...] ShareI recently read an interesting article at LifeHealthPro called “Friction Kills the Customer Experience“. And it brings up a very good point. There are many ways we agitate the customer [...]

I took my mom’s car to Priority Honda because the air conditioner was blowing hot air. Most of my experience was uneventful. In fact, I felt the se [...]

The banking industry is no stranger to the list of worst customer service and here is what I experienced on today’s visit. In times of high tech an [...]

Yesterday, I was interviewed on The Conversation with Klarque Garrison and Michele Gilliam Morrissey, and I shared the 4 things every SHE Power Busin [...]

Yea, I know – creating physical products in today’s digital age seems pointless - yet the most successful CEO’s have them as part of their ars [...]

Fact One: __________ are the foundation that will support all of your business activities.   Fact Two: good __________ will give you more time to [...]

I can tell you the importance of  “follow-up” until I am blue in the face so instead I want to share something that just happened to me. I hope t [...]

I am so honored to have great kids. Although you hear most about my 16-year-old daughter, Danette, who just launched her first fashion line for teens [...]

If you missed What teens need to succeed- Part 1, read that post first. Last time I talked about the importance of teaching teens to have a Plan A, B [...]

[...] principles that ring true when building a business. And the first thing you must know is the business stage you are currently in because that will determine where you […] [...]

[...] they are so you can evaluate your business success too. But let me warn you, based on your business stage (1, 2 or […] [...]